{"id":75556,"date":"2023-07-21T11:03:54","date_gmt":"2023-07-21T11:03:54","guid":{"rendered":"https:\/\/peleviguesthouse.com\/?page_id=75556"},"modified":"2023-07-24T08:22:54","modified_gmt":"2023-07-24T08:22:54","slug":"obshti-uslovia","status":"publish","type":"page","link":"https:\/\/peleviguesthouse.com\/en\/obshti-uslovia\/","title":{"rendered":"\u041e\u0431\u0449\u0438 \u0443\u0441\u043b\u043e\u0432\u0438\u044f \u0437\u0430 \u043d\u0430\u0441\u0442\u0430\u043d\u044f\u0432\u0430\u043d\u0435 \u0438 \u0438\u0437\u043f\u043e\u043b\u0437\u0432\u0430\u043d\u0435 \u043d\u0430 \u0443\u0435\u0431 \u0441\u0430\u0439\u0442\u0430 \u043d\u0430 \u043a\u044a\u0449\u0430 \u0437\u0430 \u0433\u043e\u0441\u0442\u0438 „\u041f\u0435\u043b\u0435\u0432\u0438“"},"content":{"rendered":"
Please read these carefully GENERAL TERMS<\/strong> and rules for the use of guest house "Pelevi" - town of Rakitovo, before making a reservation. Compliance with the rules will ensure your pleasant and trouble-free holiday with us.<\/p>\n\n\n\n \u2013 a reservation made in advance by you; - check-in in the rooms after 13:00; In the presence of unforeseen circumstances that prevent you, a deviation from the specified time intervals is allowed:<\/p>\n\n\n\n \u2013 for accommodation up to 2 hours; Payment details:<\/strong><\/p>\n\n\n\n or when visiting without prior reservation a place of the owners of the tourist site or of a person authorized by them, who provides accommodation in the tourist site.<\/p>\n\n\n\n <\/strong> <\/strong>Guest house "Pelevi" and all its property<\/strong> are available for full use by guests during the rental period. The owner, owner's representative, other employees and\/or contractors at the tourist site have the right to unhindered access to the property and its facilities - for home maintenance, garden, utilities and other additional services requested by guests.<\/p>\n\n\n\n To cancel a confirmed reservation<\/strong>, it is necessary for the guests to send a written notification of refusal to the e-mail of "Pelevi" guest house - peleviguesthouse@gmail.com<\/p>\n\n\n\n We are taking all possible measures<\/strong>, to ensure our guests a pleasant and hassle-free stay. For any problems during the rental period, guests must notify the owner or the owner's representative, who will immediately endeavor to remedy the problem. A condition for satisfying the guest's complaint is that it be communicated in a timely manner and while the guests are on site. In the event that there are no complaints during the rental period and the stay of the guests in the tourist object, we assume that the guests are satisfied with their stay and therefore have not filed any complaints or complaints with the owner of the object.<\/p>\n\n\n\n With the confirmation of the reservation ALL<\/strong> customers acknowledge that they have read, understood and accepted these GENERAL TERMS<\/strong> and rules for the use of "Pelevi" guest house and agree with them!<\/p>\n\n\n\n The present ones GENERAL TERMS<\/strong> are placed in a prominent place near the entrance to the tourist site, as well as on the official website of the "Pelevi" guest house.<\/p>\n\n\n\n Dear customers, in relation to GDPR REGULATION (EU) 2016\/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL, aimed at ensuring greater protection of the personal data of every single citizen of the European Union, we inform you that the personal data you provide to us , is solely for the purpose of processing your inquiry and possibly making a reservation. We respect your personal data and guarantee its confidentiality. By filling in the blank fields, you declare your consent to their collection, processing and use for the purpose of establishing contact. Use for any other purposes is not carried out. Your personal data is processed according to the current Bulgarian and European legislation, as well as the Personal Data Protection Policy.<\/p>\n\n\n\nI. Accommodation.<\/strong><\/h3>\n\n\n\n
\n
- without prior reservation, on the spot if there are free accommodation places in the tourist site.<\/p>\n\n\n\n\n
- check-out of the rooms by 12:00.<\/p>\n\n\n\n
\u2013 for release up to 1 hour.<\/p>\n\n\n\n\n
II.Internal order for the use of the material and technical base in the tourist site, guest house "Pelevi".<\/strong><\/h3>\n\n\n\n
\n
\n
III. Customers of the tourist site.<\/strong><\/h3>\n\n\n\n
\n
\n
VII. Reservations.<\/strong><\/h3>\n\n\n\n
VIII. Customer complaints.<\/strong><\/h3>\n\n\n\n
IX. Acceptance of the general conditions.<\/strong><\/h3>\n\n\n\n
protection of personal data<\/h3>\n\n\n\n